Shipping and Handling

Jewellery prices do not include delivery fee. Monastery is not responsible for any stolen, lost or damaged packages. If you receive an order damaged, please lodge a complaint with the shipping company. All orders are shipped with either DHL, UPS or Post NL. All parcels are insured and shipped with a tracking number. Shipping is calculated according to these couriers’ fees and cannot be negotiated. The shipping fees calculated do not include possible customs fees. Please note that Custom Taxes and Duties may exist for certain countries; all fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). If you are unsure, you can calculate fees here.

Approximate fees:

Courier *- 30€ (North America), 20€ (EU), 45€ (Asia, Middle East, Africa, Oceania)

*please note, these are estimates

For shipments outside the EU, please expect a transit time of approximately 3-5 days.*

For shipments within the EU, please expect a transit time of approximately1-2 days (with courier) or 2-3 weeks (with Post NL) *

*please note, these are estimates.

At this moment I do not ship to China, Russia or Switzerland.